AI Knowledge & Document Assistant
Designed and developed an AI-powered assistant enabling banking teams to securely search, understand, and interact with internal documents and business information. The solution combined document-based AI, intelligent search, and conversational interfaces to provide faster access to relevant information while integrating with existing systems through a scalable service-based architecture.
Machine Learning & Data Decision Support
Developed machine learning solutions using business and operational data to support prediction, classification, and data-driven decision-making. The project included preparing structured data pipelines, developing and evaluating predictive models, and creating a scalable architecture that could integrate machine learning capabilities with existing banking applications and services.
Intelligent Customer & Operations Assistant
Designed an AI assistant for telecom environments to help users access information and interact with business data through natural language. The solution combined document search, database connectivity, and intelligent AI workflows, allowing information to be retrieved from different sources through a simple conversational experience.
Data, AI & Microservices Platform
Designed a scalable software and data architecture bringing together business applications, data services, machine learning, and AI capabilities. The platform used a microservices-based approach to allow individual services to evolve independently while supporting secure integrations, cloud deployment, and the gradual introduction of intelligent automation across business processes.
Technical Leadership & Microservices Delivery
Provided technical and project leadership services for a major UK telecommunications organisations thorugh consultancies, supporting the delivery of a digital marketplace platform. The engagement covered solution architecture, microservices design, engineering standards, code quality, security, and delivery practices, while mentoring development teams and helping establish scalable and reliable ways of working across the project.
Technology Architecture & Strategy
Provided technology architecture and strategic leadership to finance, supporting digital transformations across mobile and web channels including defining enterprise architecture direction, evolving microservices into shared capabilities, guiding integration and security approaches, and aligning technology decisions with business priorities across internet banking, KYC, compliance, and customer-facing services.